Woodcroft Motors have been great from start to finish with my new (used) car purchase - they opened on a Bank Holiday Sunday so I could view it, were courteous and professional throughout and really couldn't do enough to make sure I was happy!
Would definitely use again next time around!
Professional service from start to finish. Would certainly use Woodcroft again and will recommend to family and friends.
Excellent service top quality cars would definitely use again couldn’t rate them high enough.
A brief note to say thank you for all your kindness to us when we collected the Volkswagen Fox we purchased from you at Easter. It was very much appreciated you meeting us at the airport particularly on the Easter weekend as you did.
The car being just as described, we've been very pleased with, both in terms of its condition and its history file.
We'd like to wish you all the very best in your new dealership for the future and look forward to perhaps doing business with you again before too long....
Many thanks for selling us the Ford KA, we are very pleased with the car and the quality of service you gave us, we could not recommend you highly enough, Thanks again
In September 2014 I purchased a very tidy 6yr old Audi A3 from Woodcroft Motors. Middlesborough. The negotiations with the sales team and the customer after care provided by them was at all times courteous and prompt and above all, honest as well as good value. I can recommend to any would be buyer of a quality second hand car to check out what they have available. Well done and thank you Ray and his team
I just wanted to express my gratitude and complete customer satisfaction at the level of service provided by you and everyone involved with Woodcroft Motors when I recently purchased my vehicle from you.
I have had some not so positive experiences with car dealerships and auto traders in the past and like many people, am vary wary.
The relaxed, courteous and professional attitude shown towards me was refreshing and at no stage did I feel under pressure or any "hard sell" tactics.
The level of product knowledge displayed was very impressive and there was a genuine feeling of finding out what I wanted as a potential customer rather than what a dealer wanted to sell to me.
Not only did I purchase an Audi A4 2.0L TDI S-Line, the after sales service, warranty and presentation of the vehicle was absolutely first class.
I have already recommended Woodcroft Motors to two of my friends and said to deal with Mr. Rahman personally.
Once again Ray, many thanks for all your help and assistance in making the purchase of my new pride and joy an satisfying and painless experience.
Ray and Imran are a credit to the used car trade. These days it's difficult to know what your buying and from whom your buying it. From the moment I showed interest the boys did everything they could to help me choose and part exchange my old vehicle. The money paid for my PX was top book price and apart from some jovial sparring regarding mats, it was extremely amicable.
My BMW is a great vehicle, professionally prepared and care for pre and post sale. The boys helped me sort a minor engine issue and payed up front to have it corrected. Even with the free Warrant cover.
In summary, friendly and caring company, will definitely look to repeat my custom. Well done Woodcroft Motors.
I’d just want to let you know that I have taken delivery of the Mercedes I bought from you and would like to thank you for the very good service and honesty provided throughout the whole transaction.
The car is as you said it would be – immaculate body, tyres, etc! – and would recommend you to any of my friends purchasing a car to have a look at your company website.
I certainly hope you can find the car my wife is looking for as we both know we’ll get a very good service and honest opinion on what you find.
From the intial email right through to speaking to Ray. The whole process of buying a car from Woodcroft motors has been superb.
Ray has been upfont and honest about the vehicle i was purchasing and the sale moved along really fast. I took delivery today and i coundnt recommend them highly enough.
A pleasure from start to finish.
I’m very thankful to Woodcroft Motors, they helped me to get very good car for a very good price! Mr.Ray was very kind spending a lot of time explaining me about the car and about the finance. Other words - very good service!
I have recently purchased a Land Rover Discovery 3 from Woodcroft motors.
From start to finish the buying process has been an enjoyable one. As a busy Father of 5 and working shifts, I was unable to get to view the vehicle on a working day, this was not a problem for Woodcroft. Ray the owner, arranged to meet me on a Sunday morning to view the car.
To save time next time I drove up to the showroom, we completed all the paperwork and signed all the necessary forms.
However, I had to sell my PX separately so was unable to drive up to pick the car up, again, this was not an issue for Ray and his team, they arranged for the car to be dropped off at my house using a private delivery company.
The car arrived on time, but did have a scuff on one of the alloys that Ray had had recently re-furbed. I took a photo of the damaged wheel and texted it to Ray, within 2 minutes, Ray called me back and told me to go and get the wheel fixed, which he paid for.
Whilst this was being done, the mechanic noticed the brake pads were worn and the discs in not such a good condition. Again, I called Ray and cwithout hesitation he told me to go and get them fixed, I did and again he paid for them without question.
I have been dealing with car sales services for many of my 50 years, but to date I have never been so well looked after than I have at Woodcroft.
I would recommend them unreservedly.
I wanted to leave some feedback on the purchasing experience I just had with woodcroft motors.
I dealt with Ray who was was extremely helpful, he gave me a fair part exchange price and organized finance on the spot. Ray made sure the car was mot'd and ready for me within a couple of days and when I went to collect had all the paperwork ready to sign, helped me tax the vehicle and transfer the number plate over. Ray seemed very knowledgeable of exactly what needed to be done and was extremely efficient. The whole process was surprisingly painless and smooth, and for that reason I would definitely use Woodcroft motors again and would also recommend them to others.