Below is a selection of testimonials from some of our many satisfied customers. Please check our reviews on other sites by typing 'Woodcroft Motors Reviews' in Google.
We arrived at Woodcroft Motors and the car we had saw online was waiting at the gates. The car was exactly how it looked online it was polished and clean. They had made sure that it was all set out well and looked perfect.
We knew when we had sat in that it was the car we wanted and they gave us all of the relevant information and made sure that we knew about the MOT of the car and offered the extra information.
He made it easy to sort road tax which was reasonably priced and he helped us do that with him when paying for the vehicle.
Emma Smith, NE28
I went to woodcroft by recommendation from a previous customer I was meet by a fantastic selection of quality cars parked in a spacious saleroom everything totally accessible for viewing...impressive ! After my wife and I had a look around I was approached by the sales team and asked if I had found what I was looking for he listened and then proceeded to show the cars that meet my criteria...very helpful guy, not pushee in any way just informative and helpful. to summarise ALWAYS worth a visit if you are looking for quality used cars.
Leslie Fellows, TS9
Excellent service very professional and helpful it's the second car I've bought from them, no problems and good after care service.
Parmjit Dhanda, WS10
Staff were very helpful after we raised a couple of concerns about the vehicle, they were sorted and we are well satisfied, I would recommend this garage to others.
Phillip Cooper, PE23
I've just had the pleasure of collecting my newly purchased Audi A5 Quattro from Woodcroft Motors. Popped down yesterday, saw the car and loved it. In fact there were many cars in there that caught my eye! Quickly negotiated a great trade in price for my E Class Coupe and picked the car up not even 24hrs later.
They took care of all the paperwork for me including the private plate transfer, which was a great help. Car was also perfectly valeted on my arrival this morning. I'd highly recommend buying a car from Woodcroft and wouldn't hesitate using them again in the future!
Stephen Scott, TS17
Excellent experience and service at woodcraft motors ! Very happy with new purchase A+++
David Donnelly, NE31
Excellent customer service. Quick, fast and easy way to buy a car. They will do everything for customer from start to handover car keys.
Very helpful. Takes extra steps to satisfy customer.
Iram Shahzad, BD6
Guys where great . Would highly recommended.
Stewart Gibson, ML9
Amazing service, really helpful and very professional.
Courtney Lowis, YO21
Excellent customer service from start to finish.
Callum West, DG1
Very good customer service. Pleasant and friendly approach. Cars were immaculately turned out credit to the valeter who looked after us also.
Would defo travel back again in the future. Highly recommended.
Donna Rae, DG1
Buying a car made simple from a family orientated company that didn't try pressure or pester you into a sale and the car was prepared and presented to a high standard upon collection couldn't fault the service.
Martin Johnston, TS22
Ray was a pleasure to deal with from the moment we concluded the deal over the phone, through to the handover of my new Mercedes CLS. Car was handed over in immaculate condition and better than my expectation.
His trade in offer was better than that offered by my local Mercedez Benz main dealer. Thank you Ray.
Edward Clements, KA3
Amazing Customer service. Polite top Dogs.
Wayne Butler, SR7
Although there were a few teething problems, these were all sorted in a reasonable amount of time and I am now a very satisfied customer and owner of a Nissan Juke.
Highly recommend Woodcroft Motors. Thank you Jo
Joanne Byrne, TS10
A very pleasing experience hassle free and what's more they said they would do something and it was done very refreshing in this day and age
Christopher Robertson, TS11
From the first phone call through to the collection of my car I found them to be very professional. Would definitely recommend.
Wendy Boyes, TS6
First class service. Really good quality valet when I collected my car. Would recommend this dealer to all my family and friend's.
John Readon, TS7
Very pleased the showroom was clean and tidy , the staff bent over backwards to to help . The icing on the cake was being given 5 day insurance cover note to get the vehicle home , all in all 10 out of 10 .
Barrie Hilton, YO31
I would highly recommend using woodcroft motors it's been an easy process and Ray the sales man made my purchase of my Audi up to Scotland a successful and stress free experience and very helpful on my purchase couldn't of been more helpful 5 * to all involved.
David Bowler, AB11
Very helpful and accommodating when viewing the car. Once sold he was available to answer questions and immediately resolve a couple of issues I had.
Would recommend woodcroft and this would be the first place I would look if I buy again.
Gary Smith, TS21
Bought a Toyota avensis from woodcroft motors and wasn't disappointed at all. Ray helped me through out the buying process and unlike some dealers actually answers the phone or rings you straight back, would definitely buy off them again.
I traveled along way 145 miles and happy I did thanks Ray and Abdi (hope I got ya name right) very helpful man nice one again. Chris from Liverpool.
Christopher Montgomery, L33
Woodcroft Motors are a very professional car dealership with very well presented cars. I bought a car from them and they handled everything impeccably from start to finish.
I would definitely recommend them for a used car purchase.
Dean Mcnab, ME17
I recently purchased a car from Woodcroft Motors and it was a much better experience than I have had in the past with other dealers. The staff are friendly and very helpful, not to mention knowledgeable about their cars.
I would definitely consider buying from them in the future.
Hannah Herbert, DH7
We recently brought a car from Woodcroft Motors and from start to finish the service was extremely professional and friendly. Ray was quick to respond to any questions I had and I found him not to be pushy at all.
This made our decision to travel 4.5 hours and stay over night an easy one. We had seen the car on the website with no less than 50+ pictures which was another reason why we was keen to buy the vehicle as it looked in brilliant condition upon arriving and seeing the vehicle in person we can honestly say we was not disappointed it was as described fantastic.
We would recommend Woodcroft Motors to anyone their detailer was the first person we saw and was very welcoming not to mention he had done a fantastic job with cleaning the car.
Matthew Stenning, NR33
Friendly, informative, non pushy service. Thank you to Ray and Abdi for a smooth car buying experience, viewed the car on eBay mid morning and drove it home at 3.30pm.
I would highly recommend this business Many thanks Hayley from North Yorkshire
Hayley Dawson, YO62
Very polite and gave us a brilliant experience kept us up to date with everything to do with the car and was a very fast and efficient when it came to selling us the car.
Dean Donachie, TS17
Really friendly staff and very professional service drove the car away the same day very satisfied.
Andrew Powell, TS24
Very helpful guided me through process of part exchange to driving away with new car highly recommend this motor company.
Peter Mcdonald, TS17
Excellent selection of cars, customer service both during the sale and after purchase was excellent.
Highly recommended dealer worth a visit rather than viewing on Internet.
David Lester, TS19
Very happy with the service, very friendly and professional, car is in perfect condition as described, process was very simple and straight forward.
Would definitely recommend!
Lauren London, TS25
Excellent selection of cars, customer service both during the sale and after purchase was excellent.
Highly recommended dealer worth a visit rather than viewing on Internet.
David Lester, TS19
Very pleasant experience - accommodated me with out of hours viewing - car was immaculately prepared - fantastic price for my trade in even provided a rubber boot mat for my dog.
All in all very pleased thanks to Ray Imran & not forgetting Abdi First class service - other car dealers should take note on how to provide customer service
Stephen Gunn, TS6
This garage provided me with excellent customer service and a great trade in price. We are over the moon with the new car great price to cheapest on market but top quality spec and condition thank you.
Peter Fox, DH1
Very good service, efficient and excellent customer service. Vehicle bought was serviced valeted and also had diesel put in.
Very professional and nice people .
Nicola Farrell, HG5
Excellent service and very welcoming and friendly staff. I would highly recommend using them to anyone and should I ever need another car I wouldn't think twice about going to Woodcroft Motors again.
Carl Knox, DH2
You would always be worried while buying your first car and especially if you are planning to buy a pre-loved one. So was the case with me. I wanted to buy a pre loved car and was worried if it will be the best decision, what if the vehicle isn't good enough, who will do the history check, would I be cheated or the vehicle would turn out to be a lemon.
I did a quick google search about most reliable Garages nearby and was redirected to Woodcroft. Oh boy! I was not disappointed. I visited the Garage in after hours on a bank holiday and the owner was more than accommodating. I had a specific model in my mind the and fortunately they had it in the garage, the car was prepared like new. Here comes the background check and all the documents were presented and were very convincing.
They did a 50 point check on the vehicle before procuring which gave me complete peace of mind. All the paperwork was very professionally taken care by the owner and I had a very smooth experience.
Would definitely recommend.
Michael Bowmaker, TS14
Following my first review re: Woodcroft motors, they have been in touch and are going to sort the 'chip' in the bonnet of my new car.
Well done Woodcroft for following up so quickly and efficiently
Michael Bowmaker, TS14
They took time out off there own lives to help us out. Stayed late and everything. Very friendly and happy service. Helped out and explained everything in detail.
Danny Hawkes, YO7
I recently bought a Mercedes from Woodcroft and I must say what a fantastic experience it was. You are greeted with a warm welcome and a coffee or hot chocolate, free to look around without being pestered or hassled. Children are welcome and offered drinks and there are even toys in the office area to keep them quite while conducting your new car arrangements. Honest part exchange evaluations and a very professional service, my car had a few issues and the team made sure these where fully sorted even after the deal was done!
Overall I would strongly recommend Woodcroft to anyone wishing to buy a good quality car at a fair price.
Brian Mattewman, TS15
Just great !! Great communication, quality +A Would recommend! Thank you !
Nicolae Popescu, NE4
Excellent staff friendly and great customer service I would highly recommend them.
Richard Brown, LS25
I can honestly say Woodcroft Motors are Excellent. If you want to buy a car don't even hesitate to contact them.
Excellent customer Service. I saw a car Thursday last week and today my car was delivered. I will never buy a car anywhere else.. Woodcroft Motors are the best.
Thomas Mwakalinga, B37
Very happy with customer service, the deal and the vehicle purchased. Service was very welcoming and professional and there was no pressure selling.
Pamela Glaister, DH1
Excellent range of luxury cars. I also can't believe how quick the whole deal was, I saw it on Thursday and drove away on Sunday. I am over the moon with my purchase and it will be definitely a garage I'll recommend.
Couldn't ask for better or friendlier service, top work keep it up.
James Harker, TS23
Fantastic Service. Would definitely buy again from them.
Bryan Jones, DN39
I found woodcroft very helpful/friendly in getting my new car as I was working long hours at work and they let me view vehicle late after work. The Qashqai I purchased is immaculate very happy with it. Thank you Woodcroft.
Lee Lagan, TS3
Likely to be the easiest and most pleasant car purchase experience. Many thanks to Ray who did exactly what he said he would do and more ! All paperwork, including transfer of registration, MOT, tax and warranty etc he sorted quickly and painlessly.
The Jaguar looked beautiful, prepared with such attention to detail (many thanks Abdi) it looked as new inside and out, with no effort or expense spared. Professional, knowledgeable people who obviously care deeply about their business and their customers.
I will not hesitate to contact in future.
Jane Goodall, LS22
Went to view the Vauxhall Mokka today and ended up driving it home 1hour later . The Owner of Woodcroft Motors and his assistant were so helpful and accommodating, they made it so easy to deal with the trading in of my old vehicle and sorting everything out on the new vehicle . The assistant even took me to the Bank to sort the finances out.
I am so pleased with my new car, Thanks Guys
Edward Thornton, SR8
Great service, great people, no problems.
I would recommend Woodcroft Motors to anyone.
Phil Smith, NE34
Very quick and prompt transaction. The customer assistant personnel helped a great deal and was in touch telling me the progress of my transaction until almost the last minute my vehicle was delivered. All done via the telephone and emails in the comfort of my home.
Thanks a million.
Lola Olayemi, RG30
Really chuffed with the motor. Worth the 10hr / 500 mile round trip. Amazing service provided by Woodcroft Motors.
Car exactly as described, detailed to a high spec and exceptional customer service. Our Mercedes also got a courtesy wash whilst paperwork was undertaken.
Keep up the good work lads.
Very helpful and very polite staff, great lads.
Great car and would buy again.
Daniel Mercurio, TS5
Had a good experience at woodcroft motors made very welcome, pleasant and professional and very happy with my car cheers.
Brian Lawless, ML5
Absolute pleasure to deal with, I couldn't be happier with the service I received, they could not have been more helpful.
I highly recommend them.
Peter Ellwood, TS17
Very happy with my new Audi A4. The car was in excellent condition. Very quick, easy and hassle free purchase.
Would highly recommend!
Calum Vance, DG8
I would definitely recommend Woodcroft Motors and use again. Fairly priced cars, good part ex price and a hassle free sale, with excellent personal service.
Car was valeted to perfection.
Emily Snowball, DL2
Thank you Ray for your help, assistance and professionalism in assisting us with the purchase of our Nissan Juke. You made our purchase simple to follow and explained everything in depth each step of the way.
We are really happy with our new car and also have peace of mind with the warranty too. Such a pleasure dealing with Woodcroft Motors and every phone call was never too much trouble where all questions were answered with professionalism.
Highly recommend this dealership to anyone!
Michael Hunter, DL7
Cracking service with friendly staff. Fantastic pre pick up valet not just good really good.
Bryan Watts, DH6
The team at Woodcroft Motors were extremely professional, helpful and easy to deal with.
Steven Mcdonogh, DD4
Have to say that I'm very pleased with Woodcroft Motors. Ray was first class man to deal with, gave a very fair price for my part exchange car and took care of everything.
Had a small problem with a seat and it was sorted out the next day quickly. I wouldn't hesitate to recommend and will be going back again.
Thanks again. Triple A+++ scored!
Les Rix, TS17
Excellent customer service and would highly recommend buying a car from here.
Liz Smedley, DH6
Very impressed with the choice available and the very competitive price that comes with it.
Woodcroft made my experience hassle free and the staff are fantastic.
Andrew Bayliss, NE24
Very professional and very polite would use this company again.
Debra Gaukroger, HX3
The two gents who I dealt with Ray and his assistant were polite and very helpful in our search for a used car we gave them our price range and showed us what we were looking there was no hassling and they dealt with professionaly and courteously.
Would recommend this company to family and friends.
Ian Larson, TS17
Had my new car about a week and over the moon with it, nothing was to much trouble for Ray. Would not hesitate to recommend this garage to family and friends.
Very pleased with the whole process.
Kirsty Allen, DL5
Very good service. Couldn't have been more helpful.
Lorraine Thurston, TS18
Excellent service and they worked around my timings for viewings and collections. Ray was very helpful not pushy and gave myself and my partner plenty of time to make a decision. Good stock levels also.
Robert Grainger, YO18
Car was exactly as it was in the pictures, conversation on the phone about the cars documents etc all were exactly the same. The point of the matter is the trader was not a liar, and has genuine cars.
I would buy another car from them but would like to have test drove it for a little longer!
Avinash Rana, NG4
Thank you very much for the pleasant and polite service you provided, as well as sorting the finance and vehicle the same day we were very impressed by the way the vehicle was prepared and presented.
We certainly wouldn’t hesitate to recommend Woodcroft Motors to our friends and colleagues.
Rachel Lynas, TS12
Purchased two cars from woodcroft motors now, both have been immaculate condition and extremely reliable. Excellent professional and friendly customer service I wouldn't buy a used car from anywhere else since dealing with woodcroft.
Kate Watson, DH6
Ray is upfront guy honest as you come, cant fault the quality of the cars. I called 6pm on a Friday night , he sorted finance mot car etc everything in less than 4 hours. If that's not good service I don't know what is.
Even the guy that works for him happy and helpful would not hesitate to return for more business. Be straight with this guy and his straight with you happy days.
Justin Jackson, NE38
I would highly recommend Woodcroft motors if your looking to buy a good quality used car. I recently bought a 3 series BMW which is immaculate. I am very pleased with my purchase and can not praise the guys at Woodcroft motors highly enough.
They have a great selection of vehicles which are very well presented. I would just like to thank Ray for his truly professional service,even coming in especially for me on New Year's Day to complete the paper work and arranging for my new car to be dropped off at my house.
Gareth Howell, TS10
Cars are very well presented. Great service and hassle free. Would recommend anyone who's looking around the area to take a look at their stock. Couldn't fault them.
Matt James, TS8
Would defiantly recommend this garage. The car I brought is immaculate with a full service history and low millage. The welcome and staff were excellent. Great service thanks.
John Binks, DL10
In August I purchased a Peugeot RCZ from this dealership. Up to now I have had no issues with it at all. The dealers have been really helpful throughout the whole process and I am really happy with the value for money. I would recommend.
Peter Simpson, TS5
Thank you for your great service. I would not hesitate to recommend your company to my friends and colleagues. It is a lovely vehicle which the purchase of which you made very easy.
I am very grateful to you and wish you the very best for the future.
Aleksandr Charevic, TS3
Would certainly recommend you check out Woodcroft Motors if searching for a car was presented in top condition and customer service was excellent met me at short notice so I could receive car on same day and sorted everything for me for peace of mind, do a very good parts and labour warranty free for 6 months thank you.
Michael Dwyer, TS19
Vauxhall Corsa Purchase. Do not be put off by the location of Woodcroft Motors. You will find professional, helpful and friendly staff not like the service you receive from big name car salesman.
Abdi was very friendly and courteous also the managers worked with me so I was happy with my new car purchase. Highly recommend and a pleasure to work with Woodcroft Motors.
Mr Cooper, TS12
Car accurately described on website fast, efficient and courteous, would recommend.
Stephen Clifton, YO7
Very good honest garage thank you for great service.
Neil Sharpe, TS18
I have just bought a Renault Scenic from Woodcroft Motors, and to say I got a good deal is an understatement !! Both the owner, and all who work there, know exactly how to treat its customers, ---with care and politeness, with no pushy salesmen bugging you !.
All motors for sale. be they top-end Mercs, down to my 'ordinary' Renault, are priced realistically, and are handed-over in excellent condition, both mechanically, and cleanliness. And an added bonus of a free 6month comprehensive warranty!! Cant get fairer than that! All-in-all, if you need to change your car, get on down to 'Woodcroft'.
Mr Dodgson, TS17
I was after a specific car and Woodcroft Motors had one for sale, after a quick call l arranged with the salesman Ray to have a look at it. Before l set off, l already knew what the car looked like as there was 55 very clear pictures of it on their website.
The paperwork side was quick and painless. If you're after a good car at a really good price visit Woodcroft, you'll be surprised at what you can get there. Would l recommend them to you, yes l would without a doubt.
Joe Powell, SY3
Woodcroft Motors provided excellent service. More importantly the company puts great care into preparation and presentation of used vehicles.
Certainly the car we bought was in showroom condition and so far is functioning perfectly, and is protected by a 6 month warranty.
David Wilson, DH9
Absolutely fantastic service , My new car is perfect , everything was done on my time in and around my working hours, they really put themselves out for me, woodcroft sorted all the paperwork out for the private plate transfer, so we didn't have to deal with anyone else, will definitely be back when the car is up for renewal.
Paul Soulsby, DH9
Fantastic dealership, great service and very friendly
Callum Jones, SR8
Came across this dealer almost by accident whilst searching the internet for a change of vehicle, very glad I did. Superb customer service from start to finish. Very fair part exchange allowance, new choice presented in immaculate condition and ready to go as arranged.
This kind of service is very rare in the motor industry so , if you are considering a change then you should give them a call (its all done by appointment) you will not be disappointed. Highly recommend this company.
Peter Kirby, TS11
From my first initial contact with Woodcroft Motors I found them to be very efficient and friendly with there response, after I made further enquiries through telephone conversations I found them to be very open honest and welcoming. When I went to look at the car I went on to purchase they were very helpful showing the vehicle to me they were able to answer all questions I had at no point did I feel pressure to buy.
I went out for a test drive again there were no issues about me doing this the sale itself was very straightforward and professional I felt at ease throughout the process. I have left one very happy customer.
Mrs C Mains, NE11
I can only say that my experience of Woodcroft Motors was definitely positive. The staff (from the owner downover) were exceptionally pleasant and helpful. The overall service I received was excellent and I thoroughly recommend that anyone thinking of buying a used car should investigate what they have to offer.
Mr J Clements, TS14
Excellent service very friendly staff who made us feel welcome, a pleasure to do business with and I would highly recommend woodcroft motors to anyone looking for a quality motor.
Scott Simmons, NE36
Was a bit dubious when driving through the made of Garage Mechanic repair units then an oasis of quality looking vehicles. Ray, was helpful, informative and no hard selling. Professional in manner and approach.
Darren Wheatley, NE26
Would definitely highly recommend woodcroft to anyone looking for a car. Very helpful and makes great effort for you to have the car soon as possible. All cars are showroom condition and we loving our new car. Thanks Kate and Joe
Kate Watson, DH6
Very professional ,outstanding service can't rate them enough. Highly recommend. Ray the owner couldn't do enough for us he even sorted my plate change for free. Extremely happy thanks
Jenna Bright, TS10
Purchased a Nissan Juke of Ray in April this year for my partners birthday. Absolute amazing service from start to finish. Very friendly and personal approach. Will be using again very soon to purchase a car for myself.
Sagar Hussain, TS3
Brilliant service, Ray & the team were very professional explained everything & they sorted out insurance, warranty etc so I was able to take the car home the same day. Love the Volkswagen polo I bought. I would definitely comeback for my next car. Thanks very much from Sarah @ Cumbria.
Sarah Armstrong, CA11
Fabulous service from Ray at Woodcroft when purchasing our new car at the weekend ! Drove the car away the same day ! Ray even dealt with the transfer of our private number plate. Excellent service would highly recommend.
Zoe Walker, ST19
I was having no luck finding a car on Auto trader in my target area and was becoming sick of cars turning out to actually be "too good to be true".
Luckily I made a visit to family to the North East and found a Mercedes C Class I really liked the look of at Woodcroft Motors, I phoned quickly to make a viewing easily, wasn't a problem at all. On arriving I was instantly impressed with the stock in my price range 9-12K! From viewing just one car at Woodcroft I eventually saw 3 or 4 cars I would happily of driven away (that was only in my price range aswell!?) I was spoilt for choice!! Eventually I whittled it down to a stunning XF and the really gorgeous C Class - Choosing the Jag in the end!! Its the Walnut that does it!!
I found Woodcroft Motors to be really welcoming and didn't feel at any point like I was being given the old "car dealer banter". I didn't feel pressured at any point as you can do at other dealers. At no point could I fault my experience with them.
Fully recommend Woodcroft Motors!! When it comes to new car time in a few years It will definitely be my first port of call!
Thomas Wilson, SN10
We would both like to thank you for your help yesterday in sorting out our new car. We are over the moon with the car and the service and help received. At no point yesterday did we think we would be driving the car home an hour and a half after viewing it ! Also thanks for sorting out the private plate transfer.
Will certainly be recommending your services. Thanks again.
Col & Zoe Walker, TS19
I would just like to say thank you to you and your team for your work in helping me choose my new car. Your friendly and professional service made my decision easy and will certainly be back when it is time for my next vehicle. I will certainly be recommending Woodcroft Motors to my work colleagues. All the best to you and your team.
John Bolam, NE61
Very professional from the start and great after care, would definitely recommend these guys.
Shab Dean, TS17
From my initial email to Ray at Woodcroft Motors everything was absolutely brilliant. Was travelling from Ireland so had to sort out a good few details over the phone and by email and the response times and help I got was excellent. Car I bought is in immaculate condition and I'm very happy with the value I got.
When I arrived in Thornaby, Ray offered to collect me from the station and very good to deal with in person also. Had an issue with taxing the car here in Ireland, of my own doing, and Ray has been speedy and efficient in his responses to that as well so the after sales service is excellent.
I would have no hesitation in recommending Woodcroft Motors to anyone buying a car and I'll be back again when I'm trading up in a few years time for definite.
Joe Kennedy, Ireland
Drove the car away on the same day, strange you needed an appointment but it's so Ray can take time with you, fantastic service from Ray would recommend woodcroft motors to anyone. Very happy overall.
Ian Levick , TS17
I have bought two cars from Woodcroft Motors now. The service and knowledge on each individual vehicle is very in depth, no pushy sales pitch or approach. I would recommend them to anyone who is looking for a new car !
Jamie Lawrence, TS17
I had the pleasure of purchasing a new car from Woodcroft Motors this weekend. A fully loaded Lexus RX400h. After initially thinking it strange that you needed an appointment it now makes sense as you get the attention you need rather than having to sit around waiting. I was given a fair price on my trade in and a little knocked off the price of my new car. I was even allowed to take it away the same day with 5 days free insurance.
Now, as we all know, it's not the buying but the after sales that is important. The RX400h is apparently very hard on its undersized 12v battery which I found out when the car wouldn't start. I called Woodcroft and they immediately sent a mechanic out that jump started the car, tested the battery and replaced it with a brand new one all within an hour. As far as I'm concerned that's better than main dealer service. I will update this review after I've had the car for a while but right now I would recommend Woodcroft to anyone. Shop with confidence.
Mr Traynor, TS5
Ray at Woodcroft Motors was brilliant and patient from the start. After a lot of stress with my finance company Ray kept his cool and was nothing but helpful, friendly, accurate, professional and very knowledgeable. He went above and beyond. Glad to see that customer service still exist in these times. I will be back for my next car...Very Highly Recommended.
Libby Clemot-Escobar, TS25
We recently purchased a Nissan Qashqai from Woodcroft Motors and what an outstanding level of service we received. Nothing was an issue, every question we had was answered and Ray even had the vehicle serviced and timing belt changed.
Would highly recommend Woodcroft motors for your next vehicle and we will certainly be back when we decide to change our car in the future.
Mr P Smith , TS25
Recently bought a car from Ray and found the whole experience hassle-free.
Found the car in immaculate condition as advertised, negotiated a very fair price on a PX and got a warranty included in the sale.
Few minor issues once the car was purchased, turned out to be sensors/loose wires, but these were sorted with no hesitation .
The Showroom is an impressive collection of luxury cars, well above the typical standard of a used car garage. I wouldn’t hesitate to recommend woodcroft motors.
This is the first time we have dealt with Woodcroft Motors really impressed with the service they were so helpful from the beginning answering all our question down to arranging the finance. Keeping us updated with the progress, overall I would really recommend using them as are really helpful and friendly.
Thank you so much Woodcroft Motors
Kuldeep Singh, TW19
Initially I did my homework about Woodcroft by reading testimonials on the net. There was a common theme in the positive feedback and that was that cars were always in a condition as described. This was imperative as I had to travel 270 miles (4.5 hrs) so I didn't want to make a wasted trip. Advised Ray I would need to complete the transaction on the day if I decided to take the car to which I was told 'No Problem'.
Upon arrival I was not let down - the car was as described. Transaction was completed within 20 minutes and I was away with my new car. Communications by Ray from the outset where very efficient; Woodcroft are a professionally run company and very trustworthy. Thank you
Mr Ali, RG6
Very impressed with all the effort Ray went through to complete my part exchange. Excellent customer service and always ready to help. Will recommend to my friends.
Gary Hammerton, TS6
I would highly recommend Woodcroft Motors to anyone. I found Ray and his team on Autotrader when I was looking for my new car. They had the exact car I wanted, at a good price and were only 40 miles away, so I decided to give them a try. I dealt with Ray from start to finish: he was friendly, knowledgeable, and happy to advise without giving the “hard sell”. He was happy to see me out of hours, without which I could not have bought the car so quickly and efficiently. I have never experienced such service from an Audi main dealer, and this philosophy of going above and beyond expectations is what really sold the car to me. They may not have the fancy extras you get at a franchised Audi dealer (receptionists, cafés etc) but if you want that, pay the extra at a franchised Audi dealer, however you won’t get the same kind of service I received from Ray.
I had one minor problem with the car afterwards, which Ray sorted immediately. Would I buy another car from Woodcroft? Emphatically, “YES”! I have already told Ray to give me a ring when he gets a specific car in to stock, hopefully some time into the future as I am enjoying my current car so much.
Paul Barlow, DH9
I naturally expected good professional service when buying a car but my expectations have been exceeded. My experience in the past with other cars I have bought was that once the sale was made, the salesperson went on to other sales and I was left to deal with other people. With the lexus f sport it seems that I have had even more help and attention after the delivery from you than the great service i experienced before the delivery.
This has been most helpful and rewarding, making my purchase more enjoyable. Congratulations on this approach, we will tell others.
It is nice to know that customer service plays a big part of the woodcroft experience and very much appreciated
Mr Huthinson, TS19
I would like to say a big thank you to Ray and the team at Woodcroft Motors for such an effortless and easy exchange. Ray was able to give me the full details of the car and work around my unsocial hours to get me in to view the car and test drive, on arrival the car was started from cold which was a nice change from what most dealers do. Prior to test drive Ray was able to give a thorough walk around of the car and was extremely knowledgeable about its features. We got an excellent price for our old vehicle in part-ex, and a very good price for the new one with the changeover arranged again for a time suitable for me.
The vehicle was given a comprehensive 50 point check prior to pick up and came with a 3 months comprehensive warranty included.
We did unfortunately have an issue with the vehicle but again Ray stepped in and dealt with the warranty company on our behalf so repairs were carried out expediently.
I would not hesitate to purchase from Woodcroft again. If you like luxury cars this showroom is like Willy Wonka’s chocolate room, it might not look like much from the outside but prepare to be impressed.
Kelly Close, TS26
Found the service excellent. Has me and my wife work long hours and have busy days so found the appointment only worked brilliant. Ray helped us all the way and kept us informed through the process. Also helped us with the car tax on the day and there was no hard sell and no pressure to buy the car.
We would definitely recommend him to friends and family.
Alexander Reeve, TS3
Many thanks to Woodcroft Motors for an excellent service and car.
Woodcroft motors staff were all very helpful and professional
They spent lots of time arranging the sale of the car and all the documents, the car was accurately described and great value.
I would recommend them to anybody looking to buy one of their cars
Anthony Derbyshire, WA9
Very pleased with the car I got from Ray at Woodcroft Motors. Very good communication at all times throughout the buying process and Ray himself is a very nice chap.
The car is excellent and exactly as described in his adverts. He really did look after me to the extent of paying for my taxi fare from Newcastle airport at some considerable cost.
It's his business so good customer service is his number one priority, would buy another car from him no worries.
Peter Hall, CF15
We recently travelled down from Aberdeenshire to Woodcroft Motors to purchase a BMW and trade our car in .
We had been speaking to Ray in the days leading up to our journey and explained that if we were buying the BMW we would need to drive back the same day. The deal run like clockwork Ray had everything organised, and we travelled home later that day with the BMW , the car was exactly as described on the Woodcroft Motors Website.
We would like to thank Ray for all his help , and would have no hesitation recommending Woodcroft Motors to others.
Ian Fellows, AB41
I have just bought a car from Woodcroft Motors and it has been absolutely fantastic. Ray was spot on with all his advice and help, even advising me to go for a cheaper car as it would suit the use to which I would be putting it. The car is brilliant. It is immaculate and Ray completely sorted any advisories on the previous MOT to ensure the car was in prime condition.
He also made the process really easy by providing all the information I needed, was there to answer questions on the phone, did the tax there and then, and provided options for warranties further to his warranty on the car. The service history was all there, all the paperwork was in order, everything made simple including the test drive when I needed it. Everything was absolutely just as I would have wanted it.
I would recommend buying here to anyone. Great range of cars at good prices.
Donna James, YO7
I would personally like to thank Ray & the team at Woodcroft Motors for the fantastic service we received on purchasing our new Mercedes.
From start to finish the service was faultless and nothing was too much trouble. I would highly recommend this company to anyone looking forward to dealing with you in the future.
Thanks once again Ray
Ian Gilbert, CH2
I would like to thank you for the manor of your dealings in regard to the sale to me of this Jaguar.
Finding same via the internet when I lived in Sussex and the vehicle was on sale from you I took the gamble of purchasing same from you as described site unseen. You were of great assistance in answering all my questions and we agreed a deal.
As part of the sale you supplied a 3 month warranty which has dealt with a fault that occurred and again you gave assistance in that claim.
Finally you agreed to compensate for the second key fob which was inoperative and the brake pads that were needed.
Roger Martell, RH19
I would recommend this garage if your looking to buy a car. Great cars great price great service.
Diane Hood, NE66
Just a quick note of thanks relating to our recent purchase of a Citroen C3 Picasso.
When we entered the showroom, we were a little worried that we were in the wrong place. There are a lot of high end cars on sale and we were there to see a Citroen C3 Picasso!
We need not have worried, Ray treated us exactly the same as if we had walked in to buy a Bentley!
The service was excellent, nothing was to much trouble and the car was presented well. Everything was explained to us about the car, mileage, service history etc. and then we were left to look around it.
Nothing was too much trouble and the whole buying process was made as easy as it could ever possibly be. It was relaxed, simple and exactly how buying a car should be.
We have already recommended Ray and Woodcroft to a couple of friends, and will be back to buy our next one! (Hopefully a Bentley......well I can dream!)
Thanks to all at Woodcroft for a great experience and a great car!
Iain and Lesley Fox, TS24
I wanted to leave some feedback on the purchasing experience I just had with woodcroft motors.
I dealt with Ray who was extremely helpful, he gave me a fair part exchange price and organized finance on the spot. Ray made sure the car was mot'd and ready for me within a couple of days and when I went to collect had all the paperwork ready to sign, helped me tax the vehicle and transfer the number plate over.
Ray seemed very knowledgeable of exactly what needed to be done and was extremely efficient. The whole process was surprisingly painless and smooth, and for that reason I would definitely use Woodcroft motors again and would also recommend them to others.
Nur El-Sobky, NE61
I have recently purchased a Land Rover Discovery 3 from Woodcroft motors.
From start to finish the buying process has been an enjoyable one. As a busy Father of 5 and working shifts, I was unable to get to view the vehicle on a working day, this was not a problem for Woodcroft. Ray the owner, arranged to meet me on a Sunday morning to view the car.
To save time next time I drove up to the showroom, we completed all the paperwork and signed all the necessary forms.
However, I had to sell my PX separately so was unable to drive up to pick the car up, again, this was not an issue for Ray and his team, they arranged for the car to be dropped off at my house using a private delivery company.
The car arrived on time, but did have a scuff on one of the alloys that Ray had recently re-furbed. I took a photo of the damaged wheel and texted it to Ray, within 2 minutes, Ray called me back and told me to go and get the wheel fixed, which he paid for.
Whilst this was being done, the mechanic noticed the brake pads were worn and the discs in not such a good condition. Again, I called Ray and without hesitation he told me to go and get them fixed, I did and again he paid for them without question.
I have been dealing with car sales services for many of my 50 years, but to date I have never been so well looked after than I have at Woodcroft.
I would recommend them unreservedly.
Mr M Bottomley, HU5
I’m very thankful to Woodcroft Motors, they helped me to get very good car for a very good price! Mr.Ray was very kind spending a lot of time explaining to me about the car and about the finance. Other words - very good service!
Mr J Visockis, CO4
Should never have moved away from my Lexus to get the "4 x 4 " out of my system !!
Found this site offering a 2011 Lexus at decent price, viewed for several days, made contact, got sensible customer service, made the journey to test drive, discussed my trade in, again got the "right deal" , made the purchase.
Sorted all the papers for private plate transfer, even done monthly car tax on line for me.
Better half absolutely loves this Lexus. Woodcroft Motors may appear as an "off the high street " forecourt , but this does not detract from the quality and price of vehicle, and customer service. You should include them in any serious car transaction.
Mr D Blair, NE5
From the intial email right through to speaking to Ray the whole process of buying a car from Woodcroft Motors has been superb.
Ray has been upfont and honest about the vehicle i was purchasing and the sale moved along really fast.
I took delivery today and i couldn't recommend them highly enough. A pleasure from start to finish.
Mr G Wiltshire, NG22
I’d just want to let you know that I have taken delivery of the Mercedes I bought from you and would like to thank you for the very good service and honesty provided throughout the whole transaction.
The car is as you said it would be – immaculate body, tyres, etc! – and would recommend you to any of my friends purchasing a car to have a look at your company website.
I certainly hope you can find the car my wife is looking for as we both know we’ll get a very good service and honest opinion on what you find.
Mr Jackson, EN1
Ray and Imran are a credit to the used car trade. These days it's difficult to know what your buying and from whom your buying it from, the moment I showed interest the boys did everything they could to help me choose and part exchange my old vehicle. The money paid for my part exchange was top book price and apart from some jovial sparring regarding mats, it was extremely amicable.
My BMW is a great vehicle, professionally prepared and cared for pre and post sale. The boys helped me sort a minor engine issue and payed upfront to have it corrected. Even with the free warranty cover.
In summary, friendly and caring company, will definitely look to repeat my custom. Well done Woodcroft Motors.
Mr Martin, DL9
To the chaps at Woodcroft Motors.
We are well pleased with our 'New Car' purchased from yourselves and thank you for your friendly approach.
Mr & Mrs Fargher, Yo60
Just bought my dream car from these great guy's, really helpful and straight forward.
Saw the car Wednesday and picked it up today, to say I'm really pleased would be a lie, I'm bloody ecstatic.
Graham Field, TS7
I just wanted to express my gratitude and complete customer satisfaction at the level of service provided by you and everyone involved with Woodcroft Motors when I recently purchased my vehicle from you.
I have had some not so positive experiences with car dealerships and auto traders in the past and like many people, am very wary.
The relaxed, courteous and professional attitude shown towards me was refreshing and at no stage did I feel under pressure or any "hard sell" tactics.
The level of product knowledge displayed was very impressive and there was a genuine feeling of finding out what I wanted as a potential customer rather than what a dealer wanted to sell to me.
Not only did I purchase an Audi A4 2.0L TDI S-Line, the after sales service, warranty and presentation of the vehicle was absolutely first class.
I have already recommended Woodcroft Motors to two of my friends and said to deal with Ray personally.
Once again Ray, many thanks for all your help and assistance in making the purchase of my new pride and joy an satisfying and painless experience.
Paul Welsh, DL1
'In September 2014 I purchased a very tidy 6yr old Audi A3 from Woodcroft Motors. Middlesbrough. The negotiations with the sales team and the customer after care provided by them was at all times courteous and prompt and above all, honest as well as good value. I can recommend to any would be buyer of a quality second hand car to check out what they have available. Well done and thank you Ray and his team'
Jeremy M, HG4
'I have to say, this guy put my faith back into car salesmen. A great finance package, excellent service and the quality of the vehicle was great. I was particularly reassured of how they inspected the vehicle thoroughly that I was trading in, as I knew that the one I was buying had also been subject to the same scrutiny.'
'Excellent overall and I'll be looking here first when I'm looking for a car again.'
Christopher Gallagher, NE66
'Many thanks for selling us the Ford KA, we are very pleased with the car and the quality of service you gave us, we could not recommend you highly enough, thanks again'
Julie Kelly, SW3
'A brief note to say thank you for all your kindness to us when we collected the Volkswagen Fox we purchased from you at Easter. It was very much appreciated you meeting us at the airport particularly on the Easter weekend as you did.'
'The car being just as described, we've been very pleased with, both in terms of its condition and its history file.'
'We'd like to wish you all the very best in your dealership for the future and look forward to perhaps doing business with you again before too long....'
Neil MacKenzie, PO9
'Fantastic service from start to finish! Asked them to sell my BMW M3 for me and they sold it within days, I was so impressed with them I bought my dad a car from there and I've no doubt my next one will be from Woodcroft'
Simon Benson, TS17